Knowledgebase

  1. Portal Home
  2. Knowledgebase
  3. Sales / Billing

  Categories

Backup/Restore
4
cPanel - Control Panel
24
Databases
11
DNS - Nameserver
6
Domain Management
10
Email
11
FTP
9
FTP
4
General Support
32
Installing a Control Panel
6
Mail Filters & SPAM
8
Mobile
11
MySQL
10
Others
3
Sales / Billing
27
Security
10
Shared Hosting
5
SiteWorx (Control Panel)
60
Softaculous
79
SolusVM
19
SSL
5
Troubleshooting
10
VPS Support
13
Wordpress
17

  Categories

  Tag Cloud

transfer move site old host to new host upload public_html

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

Articles

Are there any hidden costs, or setup fees? No, there are no hidden costs or fees associated with having a hosting account with our... Can I have Warez, Appz, Serialz and or commercial software on my homepage? No, if we find them in your directory or links to them, your entire account will be subject to... Can I host friends' websites? Yes, you may host your friends. If you want your friends to have their own control panels for... Can I order even though I do not live in the US? Can I run a phpbb forum (message board) on my site? Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for... Can I upgrade my plan or features later? Do I have to have your banner on my site? Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to... Do I need a static/dedicated IP address? Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before... Do you host adult sites? No we do not host, nor allow hosting of adult sites on our servers. Do you offer Server Side Includes (SSI)? Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you... Do you offer Telnet or SSH access? By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request... Do you offer password protected directories? Yes, using our web-based control panel you can easily protect any directory without having to... Do your servers support XML? How long after I sign up can I start building my site? If your account is automatically approved, your machine user will be created and ready for... I have a fast internet connection (DSL/cable) - can I just host my own site? Information Needed For SSL Certificate - CSR We need the following information to generate a Certificate Signing Request (CSR): For the SSL... Is it a problem if I'm not in the US? Not at all! In fact, we already have customers in countries all over the world. If you don't... Is there a minimum time contract/commitment required? You may choose your terms at sign-up. No contracts are required. You may cancel at anytime,... Setup Time? What is the setup time on your services? Shared and Reseller are instantly deployed using our... What database do you offer? We use MySQL. We have found that our members prefer MySQL because it is a relatively... What happens if I exceed my allocated bandwidth? You will receive an automatic e-mail message warning you that you have reached 80% of your... What if my site breaks your Terms of Service? Users' sites may be suspended for violations of policy, or if extreme, or second time... Why don't I just go with the cheapest hosting? A host has to make a profit to continue operating. Some hosts do not properly understand the... Why don't you offer unlimited bandwidth? There is no such thing as unlimited bandwidth. Any company that promises you unlimited... Will I be able to check my emails when I am away from my home/office computer? Yes, we provide all our customers with their own Webmail access. What this means is that you... Will I have unlimited access to update my pages? You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and... Will you place any ads on my site? Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Back

  Tag Cloud

transfer move site old host to new host upload public_html

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket